Two guests died and two more were injured after a suspected electrocution in the swimming pool of the Conrad Bengaluru, a five-star Hilton property in the heart of the city's central business district.
The incident happened on the evening of Friday, October 30. One of the victims was Alexander Maximilian Theiss, a German national working as crew for Lufthansa, who was staying at the hotel during a layover after operating one of the airline's nonstop flights to Kempegowda International Airport (BLR). The second victim was Juraj Horvat, a Slovak national in the city on business for IBM.
According to a police complaint filed by Theiss's wife, Silvia Ottawa, he was electrocuted as he tried to leave the hotel's third-floor pool. Authorities have not yet confirmed electrocution as the official cause, and a full investigation is under way. Both men were rushed to Manipal Hospital, where Theiss was pronounced dead on arrival with severe injuries. Horvat arrived receiving CPR and could not be revived.
Two others were hurt while trying to help. Matthew Desantis, an American guest staying at the hotel that night, and Rahul Tiwari, the pool attendant, both needed treatment for injuries but are expected to make full recoveries.
The Conrad has closed the pool while investigators work. On the hotel's website it is listed as 'closed for maintenance' until the end of November. In a statement, the hotel expressed deep sadness at the deaths and said it is offering full support to the local authorities. Lufthansa has not yet responded to requests for comment.
For context on the route that brought the crew member to India: Lufthansa flies nonstop to Bengaluru from both Frankfurt and Munich, and serves Delhi, Mumbai, Chennai and Hyderabad from its German hubs. Sister airlines in the Lufthansa Group are also active in the market — SWISS flies from Zurich to Bengaluru, Delhi and Mumbai, while ITA Airways links Rome with Delhi.
For travellers, this is a sobering reminder that hotel pool safety standards vary considerably around the world, and that poolside electrical faults can be fatal even at luxury properties. It's worth taking note of where pool lighting, pumps and outlets are installed, and reporting anything that feels off — a tingle from a metal railing or underwater light is never normal. If you're booked at the Conrad Bengaluru, expect the pool to be off-limits until the investigation concludes.
The wider questions about electrical safety and maintenance checks at the property will now rest with the authorities, as will any findings on exactly what went wrong on that Friday evening.