A blogger recently flew KLM's World Business Class on the Boeing 787-10 from Amsterdam to Los Angeles for the second year running — and booked it again partly because the experience was predictable. At 60,000 Flying Blue miles for the transatlantic award, it was an easy call.
The cabin holds 38 Jamco seats in a 1-2-1 reverse-herringbone layout, converting to a 75-inch lie-flat bed with USB ports and universal power. There are no closing doors (KLM's retrofitted 777s have suites; the 787-10 doesn't), and some cosmetic wear showed on a plane only five years old. Still, the seat itself is comfortable with decent privacy.
Food is where KLM shines. Across two flights, standouts included hot-smoked salmon with fennel over mashed potatoes, chili shrimp with pickled watermelon, cheese courses featuring Beemster, and a raspberry mousse dessert. Midflight brings the playful stuff: croquette sandwiches, Dutch snacks at a self-serve galley station, stroopwafel ice cream — and yes, "Flying Fries." Before landing, crew hand out the collectible Delft Blue miniature houses, a tradition now in its second century of flight numbers.
The recurring complaint is warmth. The cabin runs hot and there are no individual air vents, which makes sleeping harder than it should be on an 11-hour daytime-to-morning flight. Wi-Fi cost €22–29 depending on the pass, and the amenity kit (Marie-Stella-Maris products) is functional but forgettable.
What keeps this reviewer loyal is the crew. KLM's seasoned cabin staff are described as warm and attentive, roaming the cabin between meal services rather than disappearing into the galley. It's not a cutting-edge hard product, but the hospitality consistently delivers.
For travellers, the takeaway is straightforward: KLM's 787-10 business class is a solid, good-value choice on the Amsterdam–LA route if you're not chasing the newest suite. Award redemptions at 60,000 miles are genuinely competitive, the catering punches above its weight, and the Crown Lounge 52's quieter upper level is worth seeking out before boarding. Just pack light layers if you sleep hot — and don't be shy about asking for a second Delft house.
Live and Let's Fly
