British Airways Passenger Spends Eight Hours on a Urine-Soaked Seat — and It's Not the First Time
A British Airways flyer sat in a urine-soaked seat for eight hours from Miami to Heathrow — and it's not the f...
Topic
Passenger rights
Every story on click.holiday tagged “passenger rights”, newest first, each credited to the publication that reported it.
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Travel & Airline News
Travel & Airline News
Delta passenger says a flight attendant photographed her sleeping — and joked about posting it online
A Delta passenger says a flight attendant photographed her sleeping and joked about posting it on Facebook. Wh...
Travel & Airline News
United's CEO Bans The Word 'Weather' — And Says A Radar Map In The App Beats An On-Time Flight
United CEO Scott Kirby bans the word 'weather' among ops staff — and says radar-map delay alerts scored better...
Travel & Airline News
Passenger Catches Air Canada Using The Wrong Plane's Damage History — And Wins C$1,000
Air Canada blamed a damaged plane to dodge a C$1,000 compensation payout — but the passenger's aircraft was re...
Travel & Airline News
The European airlines most (and least) likely to actually pay your delay compensation
AirAdvisor data ranks Europe's airlines on delay compensation: TAP and LOT pay fastest, while TAROM, Aeroitali...
Travel & Airline News
EU passenger rights get a major upgrade: faster refunds, clearer claims and free companions from October 2027
New EU passenger rights from 27 October 2027: standard claim forms, 14-day intermediary refunds, free companio...
Travel & Airline News
A Dog Peed On The Plane, So The Pilot Let Passengers Vote: Clean It Or Fly On Time?
A pilot asked passengers to vote between cleaning a dog-peed cabin or departing on time — and it's part of a b...
Travel & Airline News
Cruise itineraries can change at the last minute — here's what you're actually owed
What cruise passengers are owed when itineraries change: port tax refunds, goodwill credits, and why travel in...
Travel & Airline News
Eight Hours on a Ryanair 737, and the Destination Was the Departure Gate
A Ryanair flight from Alicante to Newquay diverted to Dublin, tried Bristol, then flew all the way back to Spa...
Travel & Airline News
SAS Flight Turns Back Mid-Atlantic, Then Leaves Passengers To Fend For Themselves In Newark
An SAS A330 turned back over the Atlantic to Newark, leaving hundreds without bags, flights or hotels past mid...
Travel & Airline News
EU passenger rights overhaul: faster refunds and free seats for carers from 2027
The EU's updated passenger rights rules bring 14-day refunds on intermediary bookings, a standard claim form a...
Travel & Airline News
Alaska Airlines 737 MAX 9 Door Plug Blowout: Why Passengers Can't Seek Punitive Damages From Boeing
The 737 MAX 9 door plug blowout on Alaska 1282 tore a teen's shirt off — now a judge has blocked punitive dama...
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