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Passenger rights

Every story on click.holiday tagged “passenger rights”, newest first, each credited to the publication that reported it.

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29
Stranded by the CrowdStrike outage, passengers take their fight to the Supreme Court
Travel & Airline News

Stranded by the CrowdStrike outage, passengers take their fight to the Supreme Court

Passengers hit by the July 2024 CrowdStrike outage ask the Supreme Court for the right to sue, after courts bl...

New US Rule Slashes the List of Delay Causes That Count for Airline Compensation
Resorts, Hotels & New Openings

New US Rule Slashes the List of Delay Causes That Count for Airline Compensation

A new DOT rule effective October 2026 reclassifies ten delay causes as outside airline control. Here's what US...

Canada's Airlines Are Being Forced to Rethink Wheelchair Travel — And Passengers Are Still Suing
Travel & Airline News

Canada's Airlines Are Being Forced to Rethink Wheelchair Travel — And Passengers Are Still Suing

Canada's regulator fined Air Canada, ordered WestJet to drop its 136 kg wheelchair limit by 2027 — yet a class...

GTE on your boarding pass: the code that could mean you're getting bumped
Inspiration & Trip Ideas

GTE on your boarding pass: the code that could mean you're getting bumped

Spotted GTE on your boarding pass? Here's what the code means, why airlines oversell, and the bumping compensa...

Flight cancelled or delayed? What UK and EU passengers are actually owed
Travel & Airline News

Flight cancelled or delayed? What UK and EU passengers are actually owed

Nats glitches have grounded flights again — here's when UK and EU passengers get refunds, hotel rooms and £220...

UK air traffic chaos hits SA routes: what travellers on London–Johannesburg and Cape Town flights should know
Travel & Airline News

UK air traffic chaos hits SA routes: what travellers on London–Johannesburg and Cape Town flights should know

NATS failure cancelled 400+ UK flights on 8 September. What it means for London–Johannesburg and Cape Town rou...

EU keeps 3-hour delay compensation rule after a decade of haggling
Travel & Airline News

EU keeps 3-hour delay compensation rule after a decade of haggling

EU lawmakers keep the 3-hour flight delay compensation rule and up to €600 payouts, while cabin bag fees get n...

New US Rule Makes It Easier for Airlines to Say No to Delay Compensation
Inspiration & Trip Ideas

New US Rule Makes It Easier for Airlines to Say No to Delay Compensation

From October 19, a new DOT rule lists 10 delay causes airlines can blame to deny meals and hotels. Here's what...

US rule change from October 19 could make airlines pay up less often for maintenance delays
Travel & Airline News

US rule change from October 19 could make airlines pay up less often for maintenance delays

From October 19, a new DOT rule reclassifies many maintenance delays as outside airline control — meaning fewe...

Woman Says Passenger Filmed Her Breastfeeding Mid-Flight — Then She Turned the Camera on Him
Travel & Airline News

Woman Says Passenger Filmed Her Breastfeeding Mid-Flight — Then She Turned the Camera on Him

A Frontier passenger says a man filmed her breastfeeding during a delay. Her response — and what nursing paren...

Jet2 refunds 7,000 holidaymakers hit by UK air traffic control failure — and wants answers
Travel & Airline News

Jet2 refunds 7,000 holidaymakers hit by UK air traffic control failure — and wants answers

Jet2 is auto-refunding thousands of customers stranded by the Nats air traffic control failure, with extra rep...

Unusual & Undiscovered Destinations

Delayed or cancelled train in the UK? Here's how to get your money back

Delayed or cancelled UK train? Delay Repay compensation explained: who qualifies, how much you get back, and h...

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