Airline Lost Your Luggage? The Toiletry Kit Is Nice, But You May Be Owed Real Money
Airlines hand out overnight toiletry kits when bags go missing — but you can also claim reimbursement for esse...
Topic
Passenger rights
Every story on click.holiday tagged “passenger rights”, newest first, each credited to the publication that reported it.
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Travel & Airline News
Travel & Airline News
Rare nationwide US ground stop strands travellers: what happened and what to do next
The FAA grounded flights nationwide on November 13 after air traffic control communication failures. Here's wh...
Travel & Airline News
American Airlines pilot arrested at Heathrow days before retirement, with cocaine on him
An American Airlines pilot was arrested at Heathrow, unfit to fly with cocaine on him. Two US-bound flights ca...
Travel & Airline News
Stranded in Yakima: Why Diverted Alaska Passengers Slept on Red Cross Cots
Alaska Airlines passengers slept on Red Cross cots after a diversion to Yakima — and the airline wouldn't pay...
Travel & Airline News
American Airlines Speeds Up Hotel Vouchers For Stranded Passengers - But There's A Catch
American Airlines automates hotel vouchers, meal credits and Uber rides for stranded passengers - but warns st...
Travel & Airline News
American Airlines Wouldn't Pay The $650 It Offered — And The Fine Print Explains Why
American Airlines refused a $650 bumping payout, citing an aircraft downgrade. Here's how federal rules decide...
Travel & Airline News
American Airlines automates hotel and meal help for stranded passengers — with a catch on hotels
American Airlines now auto-issues hotel and meal offers for overnight delays, plus agent-booked Uber rides — b...
Travel & Airline News
Bomb hoax delays: what UK air passengers can — and can't — claim
Bomb hoaxes hit UK and European flights this week. The CAA says compensation is unlikely — but airlines still...
Travel & Airline News
Bomb hoax delays: why you probably can't claim compensation (but airlines still owe you care)
Bomb hoaxes count as 'extraordinary circumstances', so compensation is unlikely — but airlines still owe you m...
Travel & Airline News
Bomb hoaxes are diverting flights across Europe — here's what travellers should know
Bomb hoaxes have diverted flights across Europe this week, hitting Wizz Air, Aer Lingus, LOT and Finnair route...
Travel & Airline News
Caught in a bomb threat disruption? Why you probably won't get compensation — but you are owed care
Bomb hoax disruptions hit UK and European flights — the CAA says compensation is unlikely, but airlines still...
Travel & Airline News
British Airways Is Switching Complaint Referees—and Passengers Just Lost Their Best Weapon
BA is dropping CEDR, where passengers won £5m in a year, for AviationADR, where win rates collapse. What the s...
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