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Passenger rights

Every story on click.holiday tagged “passenger rights”, newest first, each credited to the publication that reported it.

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Jet2 refunds 7,000 holidaymakers hit by UK air traffic control failure — and wants answers
Travel & Airline News

Jet2 refunds 7,000 holidaymakers hit by UK air traffic control failure — and wants answers

Jet2 is auto-refunding thousands of customers stranded by the Nats air traffic control failure, with extra rep...

Unusual & Undiscovered Destinations

Delayed or cancelled train in the UK? Here's how to get your money back

Delayed or cancelled UK train? Delay Repay compensation explained: who qualifies, how much you get back, and h...

Frontier Passengers Spent the Night in Knoxville After a Weather Diversion Turned Into a Crew Timeout
Travel & Airline News

Frontier Passengers Spent the Night in Knoxville After a Weather Diversion Turned Into a Crew Timeout

A Frontier flight diverted to Knoxville hit crew duty limits, stranding passengers overnight. What happened an...

Flying in the US During a Government Shutdown: How to Protect Your Trip
Unusual & Undiscovered Destinations

Flying in the US During a Government Shutdown: How to Protect Your Trip

Flight cuts at 40 US airports, long TSA lines and stingy compensation — how to prepare for, survive and rebook...

New US Rule Reclassifies 10 Flight Delay Causes — And Could Shrink Your Compensation
Inspiration & Trip Ideas

New US Rule Reclassifies 10 Flight Delay Causes — And Could Shrink Your Compensation

A new US DOT rule effective October 19 reclassifies 10 delay causes as outside airline control, meaning fewer...

UK air traffic chaos: was a military jet to blame, and can you get compensation?
Travel & Airline News

UK air traffic chaos: was a military jet to blame, and can you get compensation?

UK air traffic control chaos: 2,145 flights cancelled after a Nats outage reportedly triggered by a military f...

UK air traffic control meltdown: why most stranded passengers won't get compensation
Inspiration & Trip Ideas

UK air traffic control meltdown: why most stranded passengers won't get compensation

After the NATS air traffic control failure cancelled 2,000+ UK flights, the CAA says most passengers won't get...

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